Again Chosen for Enhanced Customer Service at JFK Terminal

Updated: May 5, 2021

Port Authority of NY & NJ has again chosen Parabit to design, manufacture, install, monitor and update content for the new JFK Welcome Center.

JFK Welcome Center Terminal 5i

Parabit Systems, designer and manufacturer of premium, embedded security and self-service technologies, announced that the Port Authority of NY & NJ has again chosen the Parabit team to design, manufacture, install, and to provide monitoring and content updating services for the new Welcome Center within JFK International Airport’s Terminal 5i, opened December 23rd, 2014. This new Welcome Center is in addition to 18 other Welcome Center installations completed by Parabit within JFK, LaGuardia, Newark, and Stewart Airports.

“I am excited to be working with the Port Authority at JetBlue’s new International Terminal at JFK,” states Robert Leiponis, President of Parabit Systems. “Our previous designs have been extremely successful. The Terminal 5i center will enhance their passengers’ experience while transitioning to their final destination.”

Parabit’s iconic Welcome Centers provide an area of safety and information, and provide visitors an easily identifiable service location to assist with navigation beyond the airport. The Welcome Centers include Digital Signage Kiosks operating Parabit’s “eTract” software, designed to attract, engage, and inform users with digital displays and telephone directories.

These directories support integrated Courtesy Telephones, which provide access to Ground Transportation, Hotel and Car Rental Services, as well as a restricted internet browser to PANYNJ permitted websites supporting the airport’s services.

The Welcome Centers will also feature Parabit’s “eBrochure” software, which provides an unlimited capacity of Digital Brochures on local attractions within a small footprint. The Digital Brochure Kiosks provide touch-screen access to hundreds of “Things to Do;” and with a scan of a QR code, the user can receive the information on their smart phone, or receive SMS messages with their requested details.

Other Airport solutions from Parabit Systems include: AVAs/Avatars, FIDS Displays, Digital Signage, Hotel/ Car Rental/Ground Transportation Phone/Kiosks, Surveillance Solutions, and Mobile Device Charging Stations.

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