Parabit is a leading global provider of innovative security and self-service hardware and software solutions. We rely on our network of integrators to provide critical service and support to our mutual customers.
The Parabit Integrator Portal is designed to support our integrator partners to meet our customers’ needs. It provides access to our integration tools, training, and the support you will need to integrate Parabit system components seamlessly into new and existing projects.
An important innovation is our TRACS mobile APP. Used for RMA requests and Product Registration, the APP is available at no cost for Apple and Android operating systems. It allows technicians to submit RMA requests while out in the field and register newly installed products for warranty coverage.
Step by step guided instructions for returns
Track the progress of returned equipment
Receive mobile alerts
Upload photos and videos directly from your phone
Quicker processing for refund or replacement using pre-registered info
In addition to RMA registration, the Parabit TRACS App provides other features including product registration for new installations , technical documentation for reference, and site survey to perform an on-site evaluation. The App is constantly updated to provide a better experience for all.