» Telephone equipment warranty statement
» Telephone registration form
» Testing software
» Hard drive and data storage warranty
» DVR liability and warranty
» Return policy on stock items
Telephone Equipment Limited Warranty Statement
Your Parabit Systems telephone equipment comes
with a one (1) year limited hardware warranty
excluding modular cable. Parabit Systems, Inc.
(Parabit) warrants the telephone equipment against
defects in material and workmanship for a period of
one (1) year from the date of purchase from Parabit or
an authorized Parabit agent. This warranty applies
only to the original purchaser of the telephone
equipment and is not transferable. This warranty does
not cover any incompatibilities due to telephone line
voltage, polarity, noise and phone circuit features or
any other related circuit or system configuration in
which the telephone equipment interfaces. Proof of
purchase will be required before any warranty
consideration by Parabit occurs.
Shipping/Customs charges associated with the return of
equipment to Parabit for repairs are the
responsibility of the purchaser. All shipping/customs
charges to and from Parabit for repairs not covered by
the one (1) year limited hardware warranty will be
paid by the client. Parabit will pay for the shipment
of equipment via standard UPS ground or it’s
equivalent to any destination within the continental
United States, that was returned for repair where the
repair was due to normal wear and tear and the return
is within the one (1) year limited hardware warranty
guideline.
This warranty does not cover any damage caused by
negligence, non-authorized modifications/service,
incorrect installation or incorrectly configured or
defective telephone line that operates the Parabit
phone.
This warranty does not apply if the product has been
damaged by a power surge from a phone line or
electrical service, accident, abuse misuse, or
misapplication, nor as a result of service to the
product.
PARABIT IS NOT RESPONSIBLE FOR ANY LOST PROFITS, LOST
SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS
PRODUCT. THIS INCLUDES DAMAGE TO PROPERTY AND, TO THE
EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURY.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow limitation of implied
warranties, or exclusion or limitation of incidental
or consequential damages, so the above limitations may
not apply to you. This warranty gives you specific
legal rights. You may have other rights which may vary
from state to state.
This warranty applies only to this product, and is
governed by the laws of the State of New York.
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Telephone Registration Form
(Make copies of this form if needed.)
Serial # : ________________________________
(Serial #’s found inscribed on the case or with a sticker in the dialer board.)
Name of Dealer: ______________________________
Date of Purchase: _______________________
Dealer’s Address: ____________________________
Customer Name: _______________________ Customer Telephone Number: (_____) ____ - _______
Address where unit is installed: _______________________________
City ______________________ State __________ Zip __________
Phone # Telephone Equipment is connected to for remote connection: (_____) _____ - ________
Shipping/Return of Product:
Call Parabit Systems to receive a Return Authorization Number (RAN) and mark shipping label with number. Carefully pack and send equipment prepaid, fully insured and preferably in its original carton. Insert a description outlining the fault with the equipment in the shipping box.
Please provide description of problem with equipment returned for repair/restocking:
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Phone Tester Software Licensing Statement
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE OPENING THIS PACKAGE. BY OPENING THIS PACKAGE, YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS WITH REGARD TO THE PARABIT SOFTWARE PACKAGES ("Software") ENCLOSED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU SHOULD PROMPTLY RETURN THE PACKAGE UNOPENED AND YOUR MONEY WILL BE REFUNDED.
LICENSE
1. License: This Agreement grants you, the Licensee, a license to:
(a) use the Software on a single computer system.
(b) make one copy of the Software in machine readable form solely for back-up purposes provided you reproduce Parabit's copyright notice and any proprietary legends.
2. Restrictions: You may not distribute copies of the Software to others or electronically transfer the Software from one computer to another over a network. You may not use the Software from multiple locations of a multi-user or networked system at the same time. The Software contains trade secrets and in order to protect them you may not decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-perceivable form. YOU MAY NOT MODIFY, ADAPT, TRANSLATE, RENT, LEASE, LOAN, RESELL FOR Profit, DISTRIBUTE, NETWORK, OR CREATE DERIVATIVE WORKS BASED UPON THE SOFTWARE OR ANY PART THEREOF.
3. Ownership of Software: As Licensee, you own the media upon which the Software is recorded or fixed, but Parabit retains title and ownership of the Software recorded on the original media and all subsequent copies of the Software regardless of the form or media in which or on which the original and other copies may exist. This license is not a sale of the Software or any copy.
4. Confidentiality: You agree to maintain the Software in confidence and to not disclose the Software to any third party without the express written consent of Parabit. You further agree to take all reasonable precautions to preclude access of unauthorized persons to the Software.
5. Termination: This license is effective until terminated. This license will terminate automatically without notice if you fail to comply with any provision hereof. Upon termination you shall destroy the written materials and all copies of the Software, including modified copies, if any.
6. Limited Warranty: Parabit warrants only that the media upon which the Software is furnished will be free from defects in material or workmanship under normal use and service for a period of thirty (30) days from the date of delivery to you. PARABIT MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AND DOES NOT WARRANT THAT THE SOFTWARE WILL BE MERCHANTABLE OR FIT FOR ANY PARTICULAR PURPOSE.
7. Patents, Copyrights: PARABIT MAKES NO OTHER WARRANTY, EXPRESS, IMPLIED OR STATUTORY, THAT THE SOFTWARE OR ITS USE IS OR SHALL BE FREE FROM CLAIMS OF INFRINGEMENT OF PATENT, COPYRIGHT OR OTHER INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES.
8. Limitation of Damages: PARABIT SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL OR INCIDENTAL EXPENSES OF ANY KIND ARISING UNDER THIS AGREEMENT OR FROM YOUR USE OF THE SOFTWARE.
9. Limitation of Remedies: Parabit's entire liability and your exclusive remedy shall be:
(a) the replacement of any media not meeting Parabit's limited warranty which is returned to Parabit; or
(b) if Parabit or its distributor is unable to deliver replacement media which is free of defects in materials or workmanship, you may terminate this Agreement by returning the Software and your money will be refunded.
10. General: This is the only Agreement between you and Parabit relating to this Software. This Agreement shall be governed by New York law except as to copyright matters which are covered by Federal law. This Agreement is deemed entered into at Floral Park, New York by both parties. Should any provision of this Agreement be declared unenforceable in any jurisdiction, then such provision shall be deemed to be severable from this Agreement and shall not affect the remainder hereof. All rights in the Software not specifically granted in this Agreement are reserved by Parabit.
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Hard Drive and Data Storage Warranty
Each component manufacture may have its own warranty statement. Those
most important are listed here.
Maxtor DVR 100-160 gig drives.
Western Digital 100 gig DVR drives.

Limited Warranty Statement
Maxtor's warranty obligations are limited to
the terms set forth below:
Maxtor warrants to the original consumer
purchaser that new Maxtor disk drives will be free from defects in material and
workmanship for the Standard Warranty Period. The start of the warranty period
is the date of the last production for that drive, plus three months. If a drive
is purchased from Maxtor or Maxtor's authorized reseller after the last
production date for that drive, and proof of purchase can be provided, then the
start of the warranty period is the documented date of such purchase.
For replacement disk drives the warranty on the
replacement drive is the remainder of the warranty on the original drive or 90
days, whichever is longer.
For disk drives obtained under the Maxtor
Upgrade Program, the warranty period is the remainder of the warranty period, as
defined above, for that drive.
If the customer discovers a defect, Maxtor
will, at its option, repair or replace the disk drive at no charge to the
customer, provided it is returned during the warranty period, with
transportation charges prepaid, to Maxtor in Irving, TX.; Bray, Ireland or
Singapore. Drives must be properly packaged in Maxtor packaging or Maxtor
approved packaging to obtain warranty service.
For warranty service, contact Maxtor at
1-800-2MAXTOR (IN USA) to obtain a "Return Material Authorization (RMA) number."
A copy of the receipt or a bill of sale bearing the appropriate Maxtor serial
number and model number may be required for warranty service.
Warranty Exclusions;
- Normal wear and tear
- Abuse, unreasonable use, mistreatment, or
neglect
- Damage caused during installation of the
disk drive
- Damage caused by the equipment or system
with which the disk drive is used
- Damage caused by modification or repair not
made or authorized by Maxtor
- Disk drives whose Maxtor Serial Number
and/or Material Number label have been removed, torn or defaced
- Damage caused by use of non-Maxtor packaging
- Damage caused by improper or improperly used
packaging
- Damage caused by lack of ESD protection
- Drives that are determined to be stolen.
THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE
EXCLUSIVE AND IN LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED OR
IMPLIED. MAXTOR SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND AGAINST INFRINGEMENT. No Maxtor dealer, agent or employee
is authorized to make any modification, extension or addition to this warranty.
MAXTOR IS NOT RESPONSIBLE FOR SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF
WARRANTY, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF
DATA, LOSS PROFITS, DOWNTIME, GOODWILL, DAMAGE OR REPLACEMENT OF EQUIPMENT AND
PROPERTY, AND ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR
DATA STORED IN OR USED WITH MAXTOR DISK DRIVES.
Some states do not allow the exclusion or
limitation of incidental or consequential damages or exclusions of implied
warranties, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights
that vary from state to state.
Copyright
© 2001, Maxtor Corporation.
Warranty Policy and Limitations
Western Digital Corporation ("WDC") values your business and always attempts
to provide you the very best of service.
No limited warranty is provided by WDC unless your WDC Product ("Product")
was purchased from an authorized distributor or authorized reseller.
Distributors may sell Products to resellers who then sell Products to end users.
Please see below for warranty information or obtaining service. No warranty
service is provided unless the Product is returned to an authorized return
center in the region (Americas, Europe-Middle East-Africa, or Asia Pacific)
where the Product was first shipped by WDC.
If your Product was purchased as a component integrated within a system by a
system manufacturer, no limited warranty is provided by WDC. Please contact the
place of purchase or the system manufacturer directly for warranty service.
Return Material Authorization
No Product may be returned directly to WDC without first contacting WDC for a
Return Material Authorization ("RMA") number. If it is determined that the
Product may be defective, you will be given an RMA number and instructions for
Product return. An unauthorized return, i.e. one for which an RMA number has not
been issued, will be returned to you at your expense. Authorized returns are to
be shipped prepaid and insured to the address on the RMA in an
approved shipping
container. Your original box and packaging materials should be kept for
storing or shipping your Product.
Limited Warranty
WDC's limited warranty provides that, subject to the following limitations,
each Product will be free from defects in material and workmanship and will
conform to WDC's specification for the particular Product.
Duration of Warranty
The limited warranty extends only for the period of time set forth in the
Product documentation. The period commences from the date of manufacture
appearing on the Product label of the original Product purchase. To verify this
period for your Product, please click on
Warranty Inquiry System. In the
United States, some states do not allow limitations on how long implied
warranties last, so the above limitation may not apply to you.
Other Warranty Limitations
For further important information on limitations on WDC's warranty, please
see below and review our Additional Product Warranty
Limitations section at the end of this page.
Disclaimer of Warranties
There are no warranties which extend beyond the face of the WDC limited
warranty. WDC disclaims all other warranties, express or implied, regarding the
Products, including any implied warranties of merchantability, fitness for a
particular purpose or non-infringement. In the United States, some laws do not
allow the exclusion of the implied warranties.
Your Use of the Product
WDC will have no liability for any Product returned if WDC determines that:
- The product was
stolen from WDC.
- The asserted defect:
- is not present,
- cannot reasonably be fixed because of damage occurring when the Product
is in the possession of someone other than WDC, or
- is attributable to misuse, improper installation, alteration (including
removing or obliterating labels), accident or mishandling while in the
possession of someone other than WDC.
- The Product was not sold to you as new.
Limitation of Remedies
Your exclusive remedy for any defective Product is limited to the repair or
replacement of the defective Product.
WDC may elect which remedy or combination of remedies to provide in its sole
discretion. WDC shall have a reasonable time after determining that a defective
Product exists to repair or replace a defective Product. WDC's replacement
Product under its limited warranty will be manufactured from new and serviceable
used parts. WDC's warranty applies to repaired or replaced Products for the
balance of the applicable period of the original warranty or ninety days from
the date of shipment of a repaired or replaced Product, whichever is longer.
Limitation of Damages
WDC's entire liability for any defective Product shall in no event exceed the
purchase price for the defective Product. This limitation applies even if WDC
cannot or does not repair or replace any defective Product and your exclusive
remedy fails of its essential purpose.
No Consequential or Other Damages
WDC has no liability for general, consequential, incidental or special
damages. These include loss of recorded data, the cost of recovery of lost data,
lost profits and the cost of the installation or removal of any Products, the
installation of replacement Products, and any inspection, testing, or redesign
caused by any defect or by the repair or replacement of Products arising from a
defect in any Product.
In the United States, some states do not allow exclusion or limitation of
incidental or consequential damages, so the limitations above may not apply to
you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
On-Line Warranty Inquiry
The new on-line Warranty
Inquiry System will provide warranty status based on the serial number of
the Product.
Warranty Documentation
Please refer to your Product manual for a statement of your limited warranty.
A Product manual can be obtained from your authorized distributor or reseller.
Additional Limitations on Warranty
Western Digital's warranty does not cover Products which have been received
improperly packaged, altered, or physically damaged. Products will be
inspected upon receipt. You can view additional examples of the warranty
limitations below by clicking on the available links.
Packaging
Alterations
Damage
If an alphabetic character appears after the Product date code (example: 05
Apr 99 X), the Product has been re-certified and may not be subject to the
terms of WDC's warranty as it applies only to products sold as new.
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DVR Liability and Warranty
Parabit Systems warrants the original
owner that the product delivered will be free from defects in material and
workmanship for one (1) year following the date of purchase. This warranty does
not cover any damage attributable to erroneous installation of the product.
| THIS WARRANTY IS THE SOLE WARRANTY AND IS IN LIEU OF ANY
OTHER WARRANTY, WHETHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING, BUT
NOT LIMITED TO, ANY WARRANTY OF MERCHANT-ABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR NONINFRINGEMENT, OR ANY WARRANTY ARISING OUT OF ANY PROPOSAL,
SPECIFICATION OR SAMPLE.
NOTWITHSTANDING THE FOREGOING PARABIT SYSTEMS
SHALL HAVE NO LIABILITY FOR ANY INDIRECT OR SPECULATIVE DAMAGES
(INCLUDING, WITHOUT LIMITING THE FOREGOING, CONSEQUENTIAL, INCIDENTAL AND
SPECIAL DAMAGES) ARISING FROM THE USE OF OR INABILITY TO USE THIS PRODUCT,
WHETHER ARISING OUT OF CONTRACT, NEGLIGENCE, TORT, OR UNDER ANY WARRANTY,
IRRESPECTIVE OF WHETHER PARABIT SYSTEMS HAS
ADVANCE NOTICE OF THE POSSIBILITY OF ANY SUCH DAMAGES, INCLUDING, BUT NOT
LIMITED TO LOSS OF USE, BUSINESS INTERRUPTIONS, THEFT,
PREMISE VANDALISM, LOSS OF PHYSICAL ASSETS AND LOSS OF PROFITS,
NOTWITHSTANDING THE FOREGOING, PARABIT SYSTEMS'
TOTAL LIABILITY FOR ALL CLAIMS UNDER THIS AGREEMENT SHALL NOT EXCEED THE
PRICE PAID FOR THE PRODUCT. THESE LIMITATIONS ON POTENTIAL LIABILITIES
WERE AN ESSENTIAL ELEMENT IN SETTING THE PRODUCT PRICE.
PARABIT SYSTEMS NEITHER ASSUMES NOR AUTHORIZES ANYONE TO ASSUME FOR
IT ANY OTHER LIABILITIES. |
This warranty does not cover replacement of products damaged by
abuse, accident, misuse, neglect, alteration, repair, disaster,
black out, act of god, improper installation or
improper testing.
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Return Policy on Stock Items
Purchases can be returned for refund within 30 days
from date of purchase. Items must be returned at customers expense by a
traceable shipping system. Parabit can not be responsible for returned items
that are never received, using the
(RMA) Acceptance Policy listed below. Please
review your packing slip to determine return procedures for your purchase. All
items must be accompanied by a copy of the original receipt and must be in the
original, undamaged packaging. No refunds are allowed after 30 days.
A restocking fee equal to 35% of the purchase price will be
charged on any returned item, unless the item is defective and exchanged for the
exact same item (fee not applicable in Hawaii). The 35% restocking fee will be
assessed at the time of refund. Shipping charges can not be refunded
in any way.
Parabit will not accept the return of any item if the UPC
code has been removed from the packaging.
Refunds on purchases made with a credit card will be
posted to the original credit card used at the time of sale.
Acceptance Policy
Contact the Parabit Support Center at
Phone888 to obtain your Return
Authorization (RMA) number and details including mailing address and procedures.
RMA requests are valid for 10 days from date of issuance. We are unable to
accept returns without an RMA request.
- To receive a refund or credit, your purchase must be
returned with shipping and insurance pre-paid in "as new" condition, in
original box and packaging, and with all warranty cards, manuals and
accessories. Any variance from these conditions could result in delay or
forfeiture of your refund.
- Items May not be disassembled or modified in any way
from the original shipping condition.
- A restocking fee equal to 35% of the purchase price will
be charged on any returned item, unless the item is defective and exchanged for
the exact same item (fee not applicable in Hawaii). The 35% restocking fee will
be assessed at the time of refund or exchange. Shipping and insurance charges
may not be refunded.
- Refunds on purchases made with a credit card will only
be credited to the same card.
- Refunds or credits are issued after receipt and
inspection of returned goods.
All returns must be shipped prepaid. Parabit will refund
shipping charges for defective/damaged merchandise only. Parabit.com will not
accept the return or exchange of any item if the UPC code has been removed from
the packaging. Parabit will not accept the return or exchange of any item if the
UPC code has been removed from the packaging.
Returns Exceptions
Enclosures, Topers, Displays and other fabricated items that are not readily
resalable to the general public contain their own return polices and procedures
that are not covered here. Tooling, Materials and shipping can not be refunded.
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