Airport Visitor Centers / Welcome Centers

Client: The Port Authority of NY & NJ
Location: John F. Kennedy International,
              Newark Liberty International and
              LaGuardia Airports

- Creating a recognizable self-service informational
  portal at arrivals areas of terminals which adapts
  to changing technology
- Implementing an iconic design within varied size
  airport environments
- Generating revenue streams for The Port Authority
  of NY & NJ

Since ancient times, the arch has been the basis of virtually every threshold and is universally recognized as a symbol of welcoming. With this in mind, Parabit designed and manufactured 15 Welcome Centers for the Port Authority of NY & NJ. The visitor centers, located at arrivals areas within airport terminals, utilize a modular design allowing for flexible configurations and easy relocation in the event of construction within the area. Encompassing the digital signage, kiosks and other technology within an attractive arch enclosure creates an icon and provides travelers with an easily identifiable service location.

The visitor centers focus on enhanced customer service and ROI. The Port Authority and participating vendors save thousands of dollars every month using the Welcome Centers' digital signage. Graphics and messages can be changed and updated much more quickly and cost-effectively than with static signage. Digital signs promote brochure displays that feature information on attractions and events in the area. The Welcome Centers' service offerings not only offset the monthly maintenance costs of the technology but also help recoup the cost of deployment.

Parabit's Self-Service Welcome Centers incorporate: