AIRPORT IMPROVEMENT MAGAZINE is hosting a free webinar and panel discussion among four top experts in airport improvement next month: Ralph Tragale Assistant Director of Aviation, Port Authority NY/NJ, Mark Stuckey VP of Special Projects and Development, Sarasota-Bradenton Int’l Airport, Rob Leiponis President, Parabit Systems, and Paul Bowers (moderator), Publisher, Airport Improvement Magazine . The topic: Best Practices for WayFinding and Passenger Experience Enhancing Solutions at Airports.
This is the first time Airport Improvement Magazine has hosted a webinar with the Port Authority of NY/NJ. Audiences are anticipating an inside glimpse into the branding and implementation of the Port Authority’s now-famous “Customer Care” program, which has re-vamped the branding and efficiency of Airport Terminals and transportation hubs. Facts about the Port Authority’s airports and the success of their customer surveys will be examined.
Parabit Systems has been the go-to service provider for the Port Authority since the start of the Customer Care re-branding, offering affordable, long-lasting public deployment solutions, from Welcome Centers to Charging Stations to the famous Customer Care Avatar. The pros and cons of working with a single provider will ne examined. From site surveys, to installation, to mitigating electrical cost, Parabit has worked with several regional and international airports to improve the passenger experience, increase efficient, and reducing risk.
- Six out of 10 airports are placing key tech investment on improvement of passenger services
- Technology investment impacted by pervasiveness of mobile communications
- Through 2017, 80% of airports are set to invest in mobile and self-service solutions
(source: Airports Council International February 2015 World Report)
With the Aviation industry investing in passenger improvement services, especially Mobile and Self-Service solutions, it is no wonder that airports such as Sarasota-Bradenton have made significant strides to enhance terminals with mobile device charging kiosks (also manufactured by Parabit). Webinar attendees will be able to hear, first hand from the VP of Special Projects and Development, how to look for the right solution, and what it takes to implement them, from finances to installation.
It is especially prevalent for smaller airports to stay competitive. Mr. Stuckey of Sarasota-Bradenton knows this first hand, and will discuss his plans to create an airport that passengers prefer.
This webinar will be a “how-to” guide for implementing Passenger Enhancing Solutions at the modern airport, and will also look at the revolutionary step in integrating Flight Information Displays (FIDs) with WayFinding, just as Parabit was able to do at the Port Authority Bus Terminals.
This event is a not-to-be-missed discussion from top industry experts. There will be time devoted to a Q&A forum as well.
Interested participants should register using the link below since space is limited and this webinar is in high demand.
HOSTED BY: AIRPORT IMPROVEMENT MAGAZINE
FEBRUARY 24th, 2015, 11AM EST REGISTER NOW!